Privacy Policy

Effective Date: September 11, 2026

Ferris Films respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, schedule a call, or work with us.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, business name, event details, project details, and any other information you submit through our website forms or direct communication.

We may also collect basic website usage information, such as pages visited, browser type, device information, referral source, and interactions with our website.

How We Use Your Information

We use the information we collect to:

Respond to inquiries

Schedule calls or consultations

Prepare proposals, estimates, and service recommendations

Provide photo, video, website, advertising, and marketing services

Communicate with clients and prospective clients

Improve our website, services, and marketing

Run analytics, advertising, and retargeting campaigns

Maintain business records and comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, advertising pixels, or similar technologies to understand website performance, improve user experience, and support advertising efforts. These tools may collect information about how visitors interact with our website.

You can disable cookies through your browser settings, though some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, such as website hosting providers, form tools, email platforms, analytics providers, advertising platforms, payment processors, CRM systems, scheduling tools, and contractors or collaborators assisting with client projects.

These providers are only given information necessary to perform their services.

Data Retention

We retain personal information for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and support legitimate business purposes.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information. You may also unsubscribe from marketing emails if an unsubscribe option is provided.

Third-Party Links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Important Notice Regarding SMS Data

Ferris Films does not sell or share customers’ mobile phone numbers, SMS opt-in information or messaging consent records with third parties or affiliates for their own marketing or promotional purposes.

We may provide information to authorized service providers, including our CRM and SMS delivery providers, solely as necessary to deliver our communications, maintain consent records and operate our services.

1. Information We Collect

Depending on how you interact with Ferris Films, we may collect the following information.

Personal information: Your name, email address, telephone number, business name, mailing address and other information you voluntarily provide through our forms or communications.

Project and customer information: Consultation requests, project requirements, appointment details, service preferences, correspondence, contracts, invoices and relevant project history.

Communication preferences: Your email and SMS subscriptions, consent records, dates and methods of consent, and unsubscribe requests.

Website and technical information: Your IP address, browser type, device information, website activity, referral sources and information collected through cookies or analytics tools.

Payment information: Information necessary to process transactions. Payments may be handled by third-party payment processors under their own privacy and security policies.

2. How We Use Your Information

We use personal information to respond to inquiries, schedule consultations, prepare proposals, provide contracted services, manage projects, process payments and communicate with customers.

We may also use information to operate our CRM, manage lead follow-up workflows, send communications you have requested, maintain records of consent, improve our website, evaluate marketing performance and protect our business against fraud or unauthorized activity.

We send promotional emails or text messages in accordance with applicable consent requirements and your communication preferences.

3. SMS Messaging and Consent

Ferris Films offers optional SMS communications for customers and prospective customers.

Non-marketing messages may include inquiry responses, appointment confirmations, appointment reminders, scheduling changes, project updates and customer support.

Marketing messages may include information about our services, promotions, special offers and marketing updates.

We collect consent through separate, optional checkboxes on applicable website forms or through other appropriately disclosed opt-in methods. Consent to receive promotional text messages is not a condition of purchasing our services.

We maintain available records of SMS consent and communication preferences through our messaging and CRM systems.

Opting out: You may reply STOP to an SMS message or contact us at shane@ferrisfilms.net to withdraw consent. We will process opt-out requests in accordance with applicable law. You may receive one final confirmation message.

Help: Reply HELP to a message, call +1 445 444 5622 or email shane@ferrisfilms.net.

Message frequency varies. Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

We do not send promotional text messages without the applicable consent.

For additional information, please review the SMS Messaging Terms in our Terms of Service.

4. Information Sharing and Disclosure

We do not sell or rent customer contact information.

We may disclose information to service providers that help us operate our business, including website hosting, customer relationship management, appointment scheduling, SMS delivery, email communications, analytics and payment processing.

These providers receive information as necessary to perform services on our behalf and are subject to their applicable contractual and privacy obligations.

We may also disclose information when legally required, to respond to valid legal requests, to protect our rights or in connection with a legitimate business transaction, subject to applicable law.

SMS information: Mobile phone numbers, SMS opt-in information and consent records are not shared with third parties or affiliates for their independent marketing or promotional purposes.

If we use advertising platforms that receive website visitor information through cookies, pixels or similar technologies, those activities are described in the Cookies and Tracking section below.

5. Data Security and Retention

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse or disclosure.

We also rely on the security features and controls provided by our website, CRM, payment and communications service providers.

No electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, honor communication preferences, resolve disputes and satisfy applicable legal obligations.

6. Cookies, Analytics and Advertising

Our website may use cookies and similar technologies to operate website features, understand visitor activity, evaluate traffic sources and measure marketing performance.

Depending on our active website configuration, these technologies may include website analytics and advertising measurement tools.

Some advertising technologies may involve sharing certain website activity with advertising platforms for measurement or targeted advertising. Where required by applicable law, we will provide the relevant notices and privacy choices.

You can manage certain cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your Privacy Rights and Choices

You may contact us to request access to, correction of or deletion of personal information we maintain about you, subject to applicable law and permitted exceptions.

You may unsubscribe from promotional emails using the unsubscribe link in those messages and withdraw SMS consent by replying STOP or contacting us.

Depending on your location and the laws applicable to Ferris Films, you may have additional privacy rights, including rights concerning certain uses or disclosures of your personal information.

We will review privacy requests and respond in accordance with applicable requirements.

To submit a request, email shane@ferrisfilms.net.

8. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for their independent privacy practices.

We encourage you to review the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology or legal requirements.

The latest version will be published on our website with an updated effective date. We will provide additional notice of material changes where required.

10. Contact Us

If you have questions about this Privacy Policy, our SMS communications or how we handle your personal information, please contact:

Ferris Films

Phone: +1 445 444 5622 Email: shane@ferrisfilms.net Website: https://ferrisfilms.net