Terms of Service

Effective Date: September 11, 2026

Welcome to Ferris Films. These Terms of Service govern your use of our website, services, content, and communications. By visiting our website, submitting an inquiry, booking a call, or working with Ferris Films, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Ferris Films

Ferris Films provides creative, marketing, photo, video, website, advertising, and related business growth services. Our services may include, but are not limited to, commercial video production, photography, wedding films, website design, landing pages, brand strategy, search engine optimization, Google Business Profile optimization, paid advertising, organic content, and marketing consulting.

Specific services, pricing, timelines, deliverables, usage rights, revisions, and payment terms may be outlined in a separate proposal, invoice, agreement, statement of work, or written communication.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

Use the website in a way that violates applicable laws or regulations

Attempt to interfere with the website’s security or functionality

Copy, scrape, reproduce, or misuse website content without permission

Submit false, misleading, or harmful information through our forms

Use our website or content to infringe upon the rights of Ferris Films or others

We may update, change, suspend, or remove any part of the website at any time.

3. Inquiries, Consultations, and Proposals

Submitting an inquiry or booking a consultation does not create a client relationship or guarantee availability, pricing, or acceptance of a project.

Any proposal, estimate, or recommendation provided by Ferris Films is subject to change until confirmed in writing. Project bookings may require a signed agreement, deposit, retainer, or written approval.

4. Payments, Deposits, and Fees

Payment terms will be outlined in the applicable proposal, invoice, agreement, or written communication.

Unless otherwise stated in writing:

Deposits, retainers, or booking fees may be required to reserve project dates or begin work

Payments are due according to the timeline provided on the invoice or agreement

Late payments may delay project timelines, delivery, launch dates, or ongoing service work

Ferris Films may pause work if payments are overdue

Client is responsible for approved third-party costs, advertising spend, software fees, hosting fees, travel costs, location fees, permits, talent fees, or other project-related expenses when applicable

5. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, and refund terms may vary depending on the type of service and will be outlined in the applicable agreement or invoice.

Unless otherwise stated in writing:

Deposits, retainers, and booking fees are non-refundable

Rescheduling is subject to availability

Project delays caused by the client may affect timelines and delivery dates

If a project is canceled after work has begun, the client may be responsible for work completed, expenses incurred, and any non-refundable costs

For wedding, event, or production services, date reservations may be limited and may require specific cancellation and rescheduling terms in a separate agreement.

6. Client Responsibilities

To complete projects effectively, clients may be responsible for providing timely access to information, assets, approvals, locations, accounts, logins, brand materials, feedback, and other required resources.

Delays in client communication, approvals, or asset delivery may delay project timelines. Ferris Films is not responsible for missed deadlines caused by incomplete information, delayed feedback, third-party delays, or lack of required access.

7. Revisions and Approvals

Revision terms will be outlined in the applicable proposal or agreement. If no specific revision terms are stated, revisions may be limited and subject to Ferris Films’ discretion.

Additional revisions, major creative changes, expanded scope, or requests outside the original agreement may require additional fees.

Once a deliverable is approved, changes requested afterward may be billed separately.

8. Ownership and Usage Rights

Ownership and usage rights may vary depending on the service and will be described in the applicable agreement.

Unless otherwise stated in writing:

Ferris Films retains ownership of raw footage, raw photos, project files, working files, concepts, templates, editing files, source files, and creative processes

Clients receive usage rights to final approved deliverables after full payment is received

Clients may not resell, alter, sublicense, or redistribute deliverables beyond the agreed scope without written permission

Ferris Films may use completed work, behind-the-scenes content, project results, testimonials, and client/public-facing materials for portfolio, marketing, social media, website, case study, and promotional purposes, unless otherwise agreed in writing

For website, marketing, advertising, and brand strategy work, rights to third-party tools, fonts, stock assets, plugins, software, or licensed materials may be subject to those providers’ own license terms.

9. Raw Files and Project Files

Raw footage, raw photos, editable design files, project files, ad account structures, strategy documents, website files, and other working materials are not included unless expressly stated in writing.

If raw files or source files are requested, they may be subject to additional fees, license limitations, storage availability, or separate written approval.

10. Marketing, Advertising, and Business Results

Ferris Films may provide marketing, advertising, SEO, website, and business growth services. While we aim to improve visibility, lead generation, creative quality, conversion performance, and overall marketing effectiveness, we do not guarantee specific results.

Client understands that results may vary based on factors outside Ferris Films’ control, including but not limited to market conditions, competition, advertising budgets, platform algorithms, website traffic, client offer, sales process, pricing, reputation, reviews, seasonality, and third-party platform changes.

Ferris Films is not responsible for changes made by Google, Meta, search engines, advertising platforms, social media platforms, hosting providers, or other third-party services.

11. Third-Party Platforms and Services

Our services may involve third-party platforms, including but not limited to website builders, hosting providers, analytics tools, payment processors, scheduling tools, CRM systems, email platforms, Google, Meta, YouTube, Instagram, TikTok, LinkedIn, and other software or advertising platforms.

Ferris Films is not responsible for outages, policy changes, account restrictions, data loss, billing issues, algorithm changes, or service interruptions caused by third-party platforms.

Client is responsible for maintaining access, ownership, payment, and compliance for their own third-party accounts unless otherwise agreed in writing.

12. Website Content and Intellectual Property

All content on the Ferris Films website, including text, images, videos, graphics, branding, logos, layouts, service descriptions, and creative materials, is owned by or licensed to Ferris Films unless otherwise noted.

You may not copy, reproduce, modify, distribute, display, or use our website content for commercial purposes without written permission.

13. Testimonials, Portfolio, and Case Studies

By providing testimonials, reviews, feedback, or public-facing project results, you grant Ferris Films permission to use them for marketing, portfolio, sales, social media, and promotional purposes, unless otherwise agreed in writing.

Ferris Films may display completed client work in its portfolio unless confidentiality or usage restrictions are agreed upon in writing.

14. Confidentiality

Ferris Films will make reasonable efforts to protect confidential client information shared during a project. However, confidential information must be clearly identified as confidential.

This does not apply to information that is public, independently developed, already known, lawfully received from another source, or required to be disclosed by law.

15. Limitation of Liability

To the fullest extent permitted by law, Ferris Films will not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, lost business opportunities, loss of data, or reputational harm.

Ferris Films’ total liability for any claim related to the website or services will not exceed the amount paid by the client to Ferris Films for the specific service giving rise to the claim.

16. Disclaimer

Our website and services are provided on an “as available” basis. We make reasonable efforts to provide accurate information and quality services, but we do not guarantee that the website will be error-free, uninterrupted, or free of harmful components.

Any educational, marketing, or business information provided is for general informational purposes and should not be considered legal, financial, tax, or professional advice.

17. Indemnification

You agree to indemnify and hold harmless Ferris Films from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website, your breach of these Terms, your submitted content, your violation of any law, or your infringement of another party’s rights.

18. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes will be handled in the appropriate courts located in California, unless otherwise required by law or agreed in writing.

19. Changes to These Terms

Ferris Films may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website or services after changes are posted means you accept the updated Terms.

1. SMS Messaging Terms and Conditions

Program description

Ferris Films offers two optional SMS messaging programs.

Non-marketing messages: If you opt in, you may receive messages regarding your inquiries, consultation requests, appointment confirmations, appointment reminders, scheduling changes, project updates and customer support.

Marketing and promotional messages: If you separately opt in, you may receive messages about Ferris Films services, promotions, special offers, marketing updates and related business opportunities.

Messages may be sent using automated messaging systems and CRM workflows. Consent to receive marketing text messages is not required to purchase our services.

How to opt in

You can subscribe to our SMS programs by selecting the appropriate consent checkbox on our website forms or through another clearly disclosed opt-in method.

Non-marketing and promotional SMS subscriptions are separate. Selecting one checkbox does not automatically enroll you in the other program.

How to opt out

You may cancel SMS messages at any time by replying STOP to the number that sent you the message.

After receiving your request, we will send a confirmation message and stop sending messages covered by your opt-out. You can also request removal by contacting us directly.

To subscribe again, you must complete the applicable opt-in process.

Customer support

For assistance with our SMS messaging program, reply HELP to a message or contact us:

Ferris Films Phone: +1 445 444 5622 Email: shane@ferrisfilms.net Website: https://ferrisfilms.net

Message frequency and charges

Message frequency varies depending on your inquiries, appointments, projects and messaging preferences.

Message and data rates may apply. Contact your wireless carrier for information about your messaging plan.

Carrier liability

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability, network conditions and other factors outside our control.

Eligibility

You must be at least 18 years old, or have the necessary authorization under applicable law, to subscribe to our SMS programs.

Privacy

We use the information you provide to deliver the communications you request and administer our messaging programs.

Your SMS consent is specific to Ferris Films and is not automatically transferred to another business. We do not sell or share your SMS opt-in information with third parties for their own marketing purposes.

For additional information about how we collect, use, store and protect personal information, please review our Privacy Policy.

2. Website Use

This website is owned and operated by Ferris Films.

You agree to use the website only for lawful purposes and not to interfere with its operation, attempt unauthorized access, distribute malicious software or misuse its content.

We reserve the right to modify, suspend or discontinue website features when necessary.

3. Services and Client Agreements

Information presented on our website describes the creative and marketing services offered by Ferris Films. It does not constitute a binding offer or guarantee of availability.

Individual projects may be governed by separate proposals, estimates, contracts or statements of work. Those agreements will establish the applicable deliverables, timelines, payment terms, cancellation provisions, intellectual property rights and other project-specific conditions.

Where a signed client agreement conflicts with these general website terms regarding the contracted services, the signed agreement will govern.

Marketing results, including lead volume, conversion rates, advertising performance and revenue growth, depend on numerous factors. Unless expressly stated in a signed agreement, Ferris Films does not guarantee particular business results.

4. Intellectual Property Rights

Unless otherwise stated, the content on this website, including its text, graphics, photographs, videos, designs, branding and other materials, belongs to Ferris Films or its respective rights holders.

You may view and share links to our publicly accessible website for lawful, noncommercial purposes.

You may not reproduce, distribute, modify, sell or commercially exploit our website content without permission.

Submitting project materials to Ferris Films does not transfer ownership of those materials to us. Rights to client footage, photographs, finished deliverables and portfolio usage will be governed by the applicable client agreement or separately obtained permissions.

5. Information Submitted Through Our Website

When you submit a contact form, consultation request or other inquiry, you agree to provide accurate information.

You authorize Ferris Films to use that information to respond to your inquiry and provide the services or communications you have requested, subject to our Privacy Policy and applicable consent requirements.

You must not submit content that infringes another person's rights or violates applicable law.

6. Third-Party Services and Links

Our website may contain links to third-party websites or use external services for appointment scheduling, payments, analytics, advertising and customer relationship management.

Third-party websites and services may have their own terms and privacy policies. Ferris Films is not responsible for their independent content, practices or availability.

7. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain accurate website information, but website content may occasionally contain errors or become outdated.

Our website is provided on an as-available basis. To the extent permitted by applicable law, Ferris Films disclaims warranties regarding uninterrupted website access or error-free operation.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

8. Payments and Cancellations

Payments, deposits, refunds, project cancellations and rescheduling are governed by the terms of the applicable proposal, invoice or signed client agreement.

Unless otherwise agreed, submitting an inquiry through our website does not reserve production dates or establish a client relationship.

9. Changes to These Terms

Ferris Films may update these Terms of Service periodically to reflect changes to our website, services or applicable requirements.

The current version will be available on this page, together with its effective date. Material changes will be communicated where required by law.

10. Contact Information

For questions about these Terms of Service, our services or our SMS messaging program, contact:

Ferris Films Phone: +1 445 444 5622 Email: shane@ferrisfilms.net Website: https://ferrisfilms.net